Industry

D2C and e-commerce: stop cancelling orders you already sold

Own site, Amazon, Flipkart, and the warehouse each show a different count, so you sell unit #381 twice and cancel one. Fretron sells every channel against one live stock number that never lags behind the sale.

From own site to marketplaces to the doorstep — built on rails that moved 1M+ shipments a year for India’s biggest brands

VMartExideBrilliant PolymersVolvoWelspunBajajKIAAmara RajaJindal Steel & PowerCenturyPlyNandan PetrochemJubilant Ingrevia

Common Challenges

How it breaks when every system holds its own truth.

Seam 01 drift

Own-site, marketplace, and FBA stock live in different panels — the listing sells unit #381 the warehouse doesn't have, and the marketplace suppresses it.

Seam 02 drift

Courier allocation is guesswork — choosing between Delhivery, BlueDart, and Ecom Express per pincode needs serviceability and cost data that lives in nobody's system.

Seam 03 drift

At 20-40% return rates, returns decide margin — RTO units stall in disputes and write-offs instead of re-entering sellable stock.

Built for D2C & E-commerce

D2C logistics is a margin game played at 20-40% return rates. Brands that hold margin aren’t shipping fastest — their systems agree: one stock position across own-site and marketplace, courier picked on pincode data, NDR worked before it becomes RTO, returns back as sellable stock, not a write-off. A stitched stack of store plugin, marketplace panel, and courier dashboard can’t.

Outcomes This Drives

3-5%

lower per-order logistics cost

40%

faster returns processing — stock back on shelf

99.5%

inventory accuracy across every fulfillment point

80%

fewer where-is-my-order calls

Frequently asked questions

How does Fretron help D2C brands reduce fulfillment costs?
Fretron routes each order to the optimal fulfillment point based on inventory availability, courier serviceability, and zone-wise cost — reducing per-order logistics cost by 3-5%.
How does Fretron handle NDR and returns for e-commerce?
Automated NDR resolution workflows with buyer communication via WhatsApp. RTO prediction flags high-risk orders at checkout. Returns processing gets inventory back on shelf in days, not weeks.
Can Fretron integrate with marketplaces like Amazon and Flipkart?
Yes, Fretron provides direct API integration with Amazon, Flipkart, Myntra and other marketplaces for order sync, inventory updates, and dispatch confirmation with SLA compliance tracking.
How does Fretron improve delivery experience for D2C customers?
Branded tracking pages with your logo and WhatsApp delivery updates keep customers informed at every milestone — turning delivery from a cost center into a brand touchpoint.
Does Fretron support multi-warehouse fulfillment?
Yes, Fretron unifies inventory across your own warehouse, 3PL fulfillment centers, marketplace FBA stock, and dark stores into a single source of truth with 99.5% inventory accuracy.

Still have questions?

Talk to our team

Proof

Rated by the teams who run on it

Rated 4.4 on G2 and 4.8 on Capterra by verified reviewers.

The proof is your own data: in a demo we run one day of your real orders across your own site, marketplaces and quick-commerce on one stock record — so you see stock reserve the instant an order confirms, before you commit.

See every channel against one stock truth.

Bring one day of orders — we’ll trace them across your channels, warehouses, and carriers.

Book a demo on your order flow
Review build