Capability 01 · Orders + warehouse
Orders and the warehouse on one record
- Use case
- Orders in one system, the warehouse in another, and the integration breaks just often enough to risk SLAs and accuracy.
- What it does
- OMS + WMS on one data model — order → allocation → pick → dispatch on one timeline, no hand-off integration.
One tool to pay for, nothing to reconcile between two systems.
- A beauty retailer wanting a proper B2B warehouse system after being burned — “promised in 1–2 weeks, delivered in six months” — their words, never our SLA.
- A clothing brand wanting orders and the warehouse as one tool because the integration kept breaking.
One record — orders + warehouse:
- Allocate
- Putaway — directed
- Pick — FIFO/FEFO, bin-level
- Dispatch
One record — no hand-off integration in the middle